Shipping & Returns

Shipping Policy

General Information 

Domestic

Most U.S.A. shipments take 2-6 days after processing. 

If the order is placed during a weekend or holiday, processing can take 2-3 days. 

You can track your package from when it leaves our warehouse through its final destination. 

All of our US orders are free of duty fees. 

International

 AlgiGroups currently offers international shipping to over 180 countries .

 We ship most items within 2 - 4 business days after you place your order. The delivery time frame may vary according to the destination and the shipping option you selected at when you place your order. Each option has a different average delivery time.

  • International Express – Shipments are delivered in a 2-4 days after it leaves our International shipping facility.
  • International Economy – Shipments are delivered in a 4-15 days after it leaves our International shipping facility.

 These Shipping time frames are in addition to the standard shipping time for an item to arrive at the international shipping facility from the AlgiGroups warehouse.

 Media items (books, movies, music and games) may take an additional 5 business days for delivery.

 Please check if we currently offer shipping to your country and to view information about estimated delivery time frames:

North and South America

Country

Delivery Time Frame

Antigua and Barbuda

2-4 business days

Argentina

2-4 business days

Aruba

2-4 business days

Barbados

2-4 business days

Belize

2-4 business days

Bermuda

2-4 business days

Bolivia

2-4 business days

Brazil

2-4 business days

Canada*

Standard: 6-10 business days
Express: 2-4 business days

Cayman Islands

2-4 business days

Chile

2-4 business days

Colombia

5-9 business days

Costa Rica

2-4 business days

Dominica

2-4 business days

Dominican Republic

2-4 business days

Ecuador

2-4 business days

El Salvador

2-4 business days

Country

Delivery Time Frame

French Guiana

2-4 business days

Grenada

2-4 business days

Guadeloupe

5-10 business days

Guatemala

2-4 business days

Honduras

2-4 business days

Jamaica

2-4 business days

Martinique

2-4 business days

Mexico

2-4 business days

Montserrat

2-4 business days

Nicaragua

2-4 business days

Panama

2-4 business days

Paraguay

2-4 business days

Peru

2-4 business days

Saint Kitts and Nevis

2-4 business days

Saint Lucia

2-4 business days

Trinidad and Tobago

2-4 business days

Turks and Caicos Islands

2-4 business days

 Europe

Country

Delivery Time Frame

Country

Delivery Time Frame

Albania

2-4business days

Hungary

2-4business days

Andorra

2-4business days

Iceland

2-4business days

Armenia

2-4business days

Ireland

2-4business days

Austria

2-4business days

Italy

2-4business days

Azerbaijan

2-4business days

Kazakhstan

2-4business days

Belarus

2-4business days

Kosovo

6-10business days

Belgium

2-4business days

Latvia

2-4business days

Bosnia and Herzegovina

2-4business days

Liechtenstein

2-4business days

Bulgaria

2-4business days

Lithuania

2-4business days

Croatia

2-4business days

Luxembourg

2-4business days

Cyprus

2-4business days

Macedonia (FYROM)

2-4business days

Czech Republic

2-4business days

Malta

2-4business days

Denmark

2-4business days

Moldova

2-4business days

Estonia

2-4business days

Monaco

6-10business days

Finland

2-4business days

Montenegro

2-4business days

France

2-4business days

Netherlands

2-4business days

Georgia

2-4business days

Norway

2-4business days

Germany

2-4business days

Poland

2-4business days

Greece

2-4business days

Portugal

2-4business days

Romania

2-4business days

Slovakia

2-4business days

Russia

2-4business days

Slovenia

2-4business days

San Marino

2-4business days

Spain

2-4business days

Serbia

2-4business days

Sweden

2-4business days

Switzerland

2-4business days

Turkey

2-4business days

Ukraine

2-4business days

United Kingdom (UK)

2-4business days

Vatican City (Holy See)

6-10business days

 

Asia-Pacific

Country

Delivery Time Frame

Australia

2-4 business days

Bangladesh

2-4 business days

Brunei

2-4 business days

Cambodia

2-4 business days

China

2-4 business days

Hong Kong

2-4 business days

India

2-4 business days

Indonesia

2-4business days

Japan

2-4 business days

Country

Delivery Time Frame

Macau

6-10 business days

New Zealand

2-4 business days

Pakistan

2-4 business days

Philippines

2-4 business days

Singapore

2-4 business days

South Korea

6-10 business days

Sri Lanka

2-4 business days

Taiwan

2-4 business days

Thailand

2-4 business day

 Africa

Country

Delivery Time Frame

Reunion

2-4 business days

South Africa

2-4 business days

 Middle East

country

Delivery Time Frame

Bahrain

2-4 business days

Egypt

2-4 business days

Jordan

2-4 business days

Kuwait

2-4 business days

Maldives

2-4 business days

Country

Delivery Time Frame

Oman

2-4 business days

Qatar

2-4 business days

Saudi Arabia

2-4 business days

United Arab Emirates

2-4 business days

 

 Shipping Charges :_

Domestic Shipping

Domestic Shipping rates and fees will vary based on the item and shipping destination.

Our site will always display your order total in the currency you select, including any shipping rates or fees. There are no additional charges or duties when the product arrives at your door.

International shipping

International shipping rates are calculated during checkout based on your desired service level (International Economy or International Express), item type and quantity, total weight of your order, and the destination’s postal code.

Restrictions

Items available for international shipping vary depending on the delivery address. Please review the following restrictions for international orders:

  • Some items are not eligible for international shipping due to size and customs restrictions. Unfortunately, there may be items for sale on our U.S. site that are not available internationally.
  • Our system may prompt you to remove an item from your shopping cart if your destination country does not permit import of that item.
  • We cannot ship items that valued over $25,000 or orders totaling more than $25,000. If you order multiple items totaling over $25,000, please place separate orders with each order totaling under $25,000.
  • International shipping restrictions prevent shipping oversized items outside the U.S. At this time, items over 150 lbs. (68 kg) cannot be shipped internationally.
  • Due to import restrictions, select jewelry items and cosmetics are not available for International destinations.
International Pricing

If Duty & VAT applies to your destination country, this charge is not included in the item price. At checkout, Duty & VAT charges are not combined.

Returns Policy

Most items purchased from AlgiGroups may be returned for a full refund, less shipping charges, within 30 calendar days of the date they were shipped to you. Custom ordered items and gift cards cannot be returned for a refund for any reason.

If you want to return an item to AlgiGroups , please Contact Us our refunds department for a Return Authorization Number (RA#) prior to returning your item. You can contact us by e-mail at customerservice@algigroups.com or call us at  +1 302 417 3069 . Any items you try to return to us without a valid RA# will be shipped back to you at your cost and expense.

In order to receive a refund on an item:

    · The item must be unopened, and in new and resalable condition;

    · The item must have all original packaging, parts and accessories;

   · If an item was in a plastic bag or shrink wrap when sent to you, in must be unopened and still in the plastic bag or shrink wrap;

   · The item must not be a  custom product .

Any remaining balance will be refunded to the credit or debit card you used for the original purchase.You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

We are not responsible for items lost or damaged during return shipping. If you are concerned about items being lost or damaged during shipping, please insure your package for the value of the items being returned.

You are responsible for the cost of return shipping and insurance.

 We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

While we make every effort to ensure the accuracy of each order, occasionally there may be a discrepancy in your order. Please take a minute to inspect your order thoroughly when you receive it. If an error is found please contact us at info@algigroups.com - sales@algigroups.comor +1 302 417 3069.